Guide Services

Practical help for real life in Japan.

Our guide services are hands-on and practical. We help with the everyday things that can feel confusing in Japan, like catching the right train, booking the shinkansen, or shopping at a local store, and we share the experiences of the people who live here.

What we've helped with

Here are some real examples of how we've helped so far. Your request doesn't need to be big.

Getting around

Taking trains and buses with confidence, with someone who knows the way.

  • Taking the train or bus from Haneda Airport to Tokyo Station, or to the Bashamichi area in Yokohama
  • Finding the bus stop for Haneda Airport around the Tokyo Station area
  • Navigating to a rental car office in the Itami Airport area

Booking tickets & apps

Japanese booking sites and apps can be hard to use. We walk you through them step by step.

  • Booking the shinkansen with the smart EX app
  • Booking the Joetsu Shinkansen on the website
  • Linking your booking to the Suica app

Shopping & ordering

Shop like a local, and get the things you can only find in Japan.

  • Shopping at a local grocery store
  • Ordering items that are not sold outside of Japan

Local experiences & support

Real Japanese life beyond the tourist spots, and help with Japanese for your own projects.

  • Sharing a rural area in Osaka, the way local people know it
  • Helping at an exhibition by creating a flyer in Japanese and English

Need help with something not on this list? Just ask. If it's a practical part of life in Japan, we're happy to help.

Learn it once, do it yourself

We don't just do things for you. We show you how they work, so next time you can take the train, book a ticket, or shop on your own.

Local experiences, shared

Along the way, we share the everyday experiences of Japanese people: how locals get around, shop, and live, beyond the guidebooks.

Friendly, affordable pricing

Every request is different, so we don't use fixed prices. Tell us what you need, and we'll suggest a price that fits the size of your request. Small requests are kept small in price, too.

01

Tell us what you need

Send us a message with your request, the place, and your preferred date.

02

Get a free quote

We'll reply with a price for your request. Asking is free, with no obligation.

03

Book when you're ready

Only book if the plan and price work for you.

For FindaJapan students

Big discounts for our Japanese students

Taking Japanese lessons with us? Our students receive a special discount on guide services. Just mention that you're a student when you contact us.

Transportation, tickets, entrance fees, meals, and the cost of any items you buy are not included. Travel outside our usual area may include a travel fee.

Booking & cancellation

  • Advance booking is required for all services.
  • 24-hour cancellation notice is required to avoid charges.
  • A 50% deposit may be required for bookings during peak seasons.

Have a question or ready to book?

Send a message and we'll get back to you to talk about your goals, schedule, and plans.

Contact us